SOUTH END TUTORING
Seward Park, Seattle
Student Name:
Parent/Guardian Name:
RATE & FEES
Rate: Sessions are billed at an hourly rate confirmed between the
instructor and client.
New Client Fee: $100 annual fee for all new students, covering
intake, student profile setup, and initial curriculum planning. Charged
after the preview session and added to the first monthly invoice. No fee
applies if the family does not continue after the preview session.
Sliding scale: Available on inquiry. Rates are discussed individually
and confirmed in writing before the first session.
In-home & drive fee: $10 per in-home session, including drive
time. Applied at Morgan's discretion for select locations, in addition
to the session rate, and appears on the monthly invoice.
Hybrid support:
planner checks, missing assignment support, test-taking support, task
analysis for daily-living sticking points, visual schedule creation, and
academic tutoring. |
$85 per hour
Add-ons:
In-home & drive fee: +$10 (includes drive time; select locations
at Morgan's discretion) |
Executive functioning:
Planner checks, task analysis, visual schedule creation,
organization/time-management systems — no academic content |
$75 per hour
In-home & drive fee: +$10 (includes drive time; select locations
at Morgan's discretion) |
PAYMENT
Payment: Invoices are sent by email at the end of each month for
services rendered that month. Payment is due upon receipt of the
invoice. Rates are not changed within a billing period.
Late fees and cancellation fees will be included in invoices:
Families will receive written notice beforehand via email. Families late
with payments will be unable to continue sessions until payment is
remitted in full.
Accepted payment methods: Venmo, cash, or check (checks must
be made payable to: Morgan Woodruff)
FIRST SESSION:
Charged at the agreed hourly rate and payment due at the time of
session. The first session is treated as a preview session with no
intake fee. The student profile will remain light with key information
only.
Discontinuation: If families decide not to continue
after the first session, Morgan will share the student profile upon
request and no intake fee applies.
If Morgan does not hear from clients for two weeks via a response to
email or scheduling a future session she will consider families no
longer interested and change client status to non-active.
CANCELLATION & ATTENDANCE
POLICY
Non Excused Cancellations: Please provide at least
24 hours' notice for cancellations. Less than 24 hours' notice will be
charged at the full session rate.
This cancellation fee applies after the first occurrence. The first
short-notice cancellation per year is forgiven as a courtesy
Excused Cancellations: Provide notice as soon as
possible ( text/email) . For planned absences (travel, appointments),
notify at least 1 week in advance. Reschedule within 2 weeks
Examples of excused cancellations: Student/ immediate family
illness/injury, Medical, dental, or mental health appointments, school
closures for snow days or emergency closures (snow days, emergency
closures), planned school breaks/holidays (winter break, spring break,
etc.), family travel (must be communicated at least 1 week in advance),
deaths in the family or family emergencies. Other circumstances at
Morgan's discretion.
No-Shows: If a student does not appear for a
scheduled session and the instructor receives no advance notice.
The session will be charged at the full rate.
Late fees: If a student is more than 15 minutes late
without notice, the session will be considered cancelled and charged at
the full rate.
Late Pickup: A $15 fee applies if pickup is more than 15 minutes
after session end, plus $15 for each additional 15 minutes. This is in
addition to the session fee.
RESCHEDULING
Rescheduling for excused cancellations:No penalty
fee applies, Attempt to reschedule as soon as possible. Rescheduling is
free (no additional charges beyond the regular session rate).
Non-Excused Cancellations: Full session fee is
charged for the cancelled session. The rescheduled session is charged at
the regular hourly rate. Must be rescheduled within 2 weeks of the
original session date
Rescheduling Requirements: Rescheduling is subject
to instructor availability. The client must follow all attendance
policies for the rescheduled session (24-hour cancellation notice
applies) → I.E if you had an unexcused absence and try to reschedule you
will still have to pay for the unexcused missed session. If a
rescheduled session is then cancelled with less than 24 hours notice,
the full session fee applies again
COMMUNICATION & RECORDS
Progress Summary: A brief progress note
(attendance, focus area, next steps) is kept for each session and will
be emailed to the family after the session.
Non Urgent Questions: Scheduling, billing, or a student's
progress can contact the instructor directly via email
morgan@southendtutoring.net.
The instructor will respond within 24 business hours.
Urgent questions: cancellations, or
emergencies, families should text or call Morgan directly.
Response time expectations:
Morgan Expectations: Texts and calls during
regular sessions should be responded to within 4 hours by Morgan. Emails
are responded to within 24 hours.Morgan makes an effort to send low
amounts of emails and ensures the emails she does send are
meaningful.
Family Expectations: Families should keep
Morgan informed of their status. If you need to pause, cancel,
or resume services, please let Morgan know via email.
If Morgan doesn't hear from you for 2 weeks: Morgan will send a
check-in email asking your status: "Are you planning to continue
sessions?", "Do you need to pause for a bit?", “Should I remove you from
my active client list?"
If there's still no response (2 weeks total): Your status changes to
"paused" — you're no longer an active client, and Morgan will stop
contacting /invoicing.
Paused Status Limits: You can pause for up to 2
months without any changes. If you want to resume within 2 months, just
reach out and reschedule (no new fees). If it's been more than 2 months
and you want to restart, you'll need to:
Pay a $100 intake fee (fresh start)
Sign a new contract
Complete a new student intake form
POLICY UPDATES
Mode of communication: Morgan will always
communicate policy changes to families directly via email. Morgan will
send out updates if needed at the end of the month along with
invoices.
Approval from Families: Families will be asked to
review changes and then initial next to any additional changes
Client Initial:
DISCONTINUATION OF SERVICES
Family-Initiated Discontinuation:
Communicate via email to ensure proper
documentation. Upon discontinuation, Morgan will provide
The most recent invoice for all services rendered and a final student
progress report
Families are expected to pay all outstanding fees before
discontinuing services. No refunds will be issued for sessions already
paid or rendered.
Morgan-Initiated Discontinuation
Morgan reserves the right to discontinue services in the following
circumstances
Non-payment: If payment is not received within 14 days of the invoice
date, sessions may be paused until the balance is paid in full.
Repeated late cancellations or no-shows: More than twice per calendar
month
Persistent student disengagement: unwillingness to participate
despite reasonable accommodations.
Disrespectful, abusive, or unsafe behavior by the student or family
member
Incompatibility of goals or inability of South End Tutoring to meet
the student's needs
Immediate discontinuation (behavioral concerns): Morgan will notify
the family in writing by email, stating the reason and the final session
date.
Client Initial:
AGREEMENT
By signing below, the client/parent agrees to the terms of this
service agreement, including the rate, payment, and cancellation
policies described above. The client acknowledges that tutoring is
supplemental academic support and is not a guarantee of specific
academic outcomes (grades, test scores, etc.).
Parent/Guardian name:
Signature
Date:
v1.2, Effective 12/01/2026 or immediately for new
clients
Payment guidelines: Families must make checks out to
Morgan Woodruff.
First session: This a guideline for initial session
requirements for new families
Attendance:Excused absences, non-excused absences,
late pick-ups, and no-shows are now defined and include fees.
Communication: New client statues have been defined.
Active, paused, non active clients have been defined along with
expectations for each group. Morgan will attempt communication and check
in with clients who are paused. Paused for up to 2 months: Restart
anytime with just a message—no fees. Paused more than 2 months: Requires
$100 intake fee + new contract + new student form to restart
Discontinuing Services:"Unwillingness to
participate" is now defined, along with steps to help create success for
the student.
Policy Updates: A new section explains how future
changes to this agreement will be made and what families can expect. All
families will be moved over to my most current version of my contract
and asked for a virtual signature. This will now serve as my most
updated version and reflect increased privacy for your data.
South End Tutoring • Seward Park, Seattle •
morgan@southendtutoring.net
Scroll to the end of the agreement to unlock its checkboxes.
